NOTICE: These Terms and Conditions are currently under legal review and may be updated accordingly. We are committed to maintaining fair and transparent business practices and will notify users of any material changes following the completion of our legal review process.

Effective Date: January 8, 2025
Last Updated: January 8, 2025
Status: Under Legal Review

 

1. Acceptance of Terms

Agreement to Terms
By accessing our website, creating an account, or making a purchase from Christian Crafts, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our website and services.

Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitutes your acceptance of the new terms. We will notify registered users of material changes via email when possible.

Legal Capacity
By using our services, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction, and that you have the legal capacity to enter into this agreement. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.

 

2. Products and Services

Product Descriptions
We strive to provide accurate descriptions, images, and specifications for all our products. However, we do not warrant that product descriptions, colors, information, or other content on our website is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time.

Important Notice About Handmade Products: Since most of our products are authentic and handmade by skilled artisans rather than mass-produced by machines, the actual size, color, theme, texture, and other features may differ slightly from the images displayed on our website. These natural variations are inherent to handcrafted items and are part of their authentic character and charm. Each piece is unique, and minor differences in appearance, dimensions, wood grain patterns, carving details, or color variations should be expected and are not considered defects.

Authenticity and Craftsmanship
Most of our products are authentic religious artifacts handcrafted by skilled artisans in the Holy Land. To provide our customers with diverse options and a broader selection of meaningful religious items, we also offer authentic crafts from other important religious and cultural sites including Cyprus, Greece, Italy, Vatican City, and other significant locations. Each item comes with a Certificate of Authenticity verifying its origin and craftsmanship. We guarantee that our products are made from genuine materials as described and are created using traditional methods passed down through generations.

Pricing and Availability
All prices are displayed in the currency you select and are subject to change without notice. Prices include the cost of the product but exclude shipping, handling, taxes, and duties unless otherwise specified. We reserve the right to correct pricing errors and to refuse or cancel orders placed at incorrect prices.

Order Acceptance
Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or issues with your payment method. Order confirmation does not guarantee acceptance; acceptance occurs when we ship your order.

 

3. Payment Terms

 

Accepted Payment Methods
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as displayed during checkout. All payments must be made in full at the time of order placement unless otherwise arranged.

Payment Processing
Payments are processed securely through our certified payment processors. We do not store your complete payment information on our servers. By providing payment information, you authorize us to charge the specified amount for your order, including applicable taxes and shipping costs.

Currency and Exchange Rates
Prices may be displayed in multiple currencies for your convenience. If you pay in a currency different from our base currency (USD), the final amount charged may vary slightly due to exchange rate fluctuations and payment processor fees.

Failed Payments
If your payment is declined or fails to process, we will notify you and may hold your order for a limited time while you resolve the payment issue. Orders with failed payments may be cancelled if not resolved within a reasonable timeframe.

4. Shipping and Delivery

 

Shipping Methods
We offer various shipping options with different delivery timeframes and costs. Shipping costs are calculated based on the destination, package weight, dimensions, and selected shipping method. All shipping costs will be clearly displayed before you complete your order.

Delivery Timeframes
Delivery timeframes are estimates and may vary due to factors beyond our control, including customs processing, weather conditions, and carrier delays. We are not responsible for delays caused by customs authorities, shipping carriers, or other third parties.

International Shipping
We ship internationally to most countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our product or shipping prices. We ship the products to you, but we are not liable for any taxes, customs duties, import fees, or other charges that may apply when the product arrives at its destination. It is the customer's responsibility to understand and pay any applicable fees required by their local customs authorities.

Risk of Loss
Risk of loss and title to products pass to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for valuable orders, if applicable. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the address you provided.

Shipping Address Accuracy

You are responsible for providing accurate and complete shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may not be possible once an order has been processed for shipping.

 

5. Returns and Refunds

Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most items within 30 days of delivery for a full refund. Items must be in their original condition, unused, and in original packaging.

Return Process
To initiate a return, contact our customer service team at info@christiancraft.shop or +1 615 623 1314. We will provide you with return instructions and a return authorization number. Returns must be shipped back to us at your expense.

Non-Returnable Items
Certain items cannot be returned for hygiene, safety, or customization reasons, including personalized or custom-made products, items that have been blessed or consecrated at your request, and products damaged by misuse or normal wear.

Refund Processing
Refunds will be processed to your original payment method within 5–30 business days after we receive and inspect your returned item. Shipping costs are non-refundable unless the return is due to our error. You will receive an email confirmation when your refund has been processed.

Product Exchanges
We do not offer product exchanges. If you are not satisfied with your purchase, you may return the item for a refund according to our return policy and place a new order for the desired product.

 

6. User Accounts

You may create an account to enhance your shopping experience, track orders, and manage your preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to update this information as necessary. We reserve the right to suspend or terminate accounts with false or incomplete information or for violation of these Terms.

 

7. Intellectual Property Rights

Website Content
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Christian Crafts or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

AI-Generated and AI-Enhanced Content
Some of the content featured on this website — including but not limited to text, product descriptions, blog articles, images, videos, and edited photographs — has been created, enhanced, or assisted using artificial intelligence (“AI”) tools. AI-generated content may include visual, audio, and written materials used for marketing, illustration, and customer experience purposes.

We take steps to review AI-generated or AI-enhanced content for accuracy, appropriateness, and alignment with our mission. However, we cannot guarantee that such content is entirely error-free, complete, or up to date. Any resemblance of AI-generated content to real persons, living or dead, is purely coincidental unless explicitly stated otherwise.

Christian Crafts retains all intellectual property rights over AI-generated and AI-enhanced content unless otherwise specified. You may not reproduce, distribute, or otherwise exploit such content without our prior written permission.

Disclaimer on AI Content
You acknowledge and agree that some content on our website is generated or enhanced using AI. We disclaim all liability for reliance on AI-generated content and encourage customers to verify information independently where relevant. AI content is provided “as is” for illustrative and informational purposes only and does not replace professional, legal, or religious advice.

Product Images and Descriptions
Product images, descriptions, and other materials are proprietary to Christian Crafts and may not be used for commercial purposes without our express written consent. Unauthorized use may result in legal action.

User-Generated Content
If you submit reviews, comments, photos, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content for business purposes. You represent that you own or have the right to submit such content.

Trademark Usage
Christian Crafts, our logo, and other marks are trademarks of our company. You may not use our trademarks without our prior written consent. All other trademarks mentioned on our website are the property of their respective owners.

 

8. Limitation of Liability and Disclaimers

Our products and services are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties to the fullest extent permitted by law. In no event shall Christian Crafts be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

 

9. Dispute Resolution

These Terms are governed by the laws of Israel. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Jerusalem, Israel. We encourage you to contact our customer service team first to resolve disputes amicably. For unresolved disputes, you agree to binding arbitration rather than in court, except for small claims court actions. You waive any right to participate in a class action lawsuit or class-wide arbitration.

 

10. International Considerations

We comply with all applicable export, import, and cultural heritage laws. Our products are contemporary crafts made by living artisans and are not archaeological artifacts subject to repatriation laws. International customers are responsible for all customs duties, taxes, and fees imposed by their country.

 

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. We implement appropriate security measures to protect your personal information but cannot guarantee absolute security. By creating an account or making a purchase, you consent to receive transactional communications related to your orders. You may opt out of marketing communications at any time.

 

12. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms and Conditions that is due to fire, flood, earthquake, pandemic, war, terrorism, labor disputes, government actions, or other causes beyond our reasonable control.

 

13. General Provisions

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Christian Crafts regarding your use of our website and services. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not constitute a waiver. You may not assign or transfer your rights or obligations without our prior written consent.

 

14. Contact Information

 

If you have any questions about these Terms and Conditions, please contact us:

Email: info@christiancraft.shop
Phone: +1 615 623 1314
Privacy Inquiries: privacy@christiancrafts.shop
Legal Inquiries: legal@christiancrafts.shop
Address: Christian Crafts, Jerusalem, Israel

Customer Service Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (Israel Time)
Response Time: We strive to respond to all inquiries within 24 hours during business days.

Footer Transparency Statement:
Some content on this website — including images, videos, and text — was created or enhanced using AI tools. We review AI-assisted content but do not guarantee its complete accuracy.

Last Updated: January 8, 2025
Version: 1.1 (includes AI content disclosure and updated phone number)
Document Owner: Christian Crafts Legal Team